Arkwest Digital Video User's Guide

Digital Video Users GuideTHE FUTURENOW SHOWING

4LayoutInstructions are paired with screen shots to illustrate the process and pro-vide confirmation of what you should see on your TV.On-screen text,

5Channel Name and NumberThe name and number of the channel currently listed in the InfoBar.Current TimeFavorite List Currently In UseProgram NameProgr

6Introducing The InfoBarThe InfoBar is the most basic way of finding information about the show you are watching, as well as finding out what comes on l

7Step 2a: See What’s On Other ChannelsPress the up or down direction buttons to scroll the InfoBar through what is show-ing on other chan-nels without

8Press OK to display options to set a reminder, auto tune or recording (if your set top box supports PVR).For more information on setting reminders, a

9Introducing The MenuBarThe MenuBar is a quick and easy way to access any feature of your ser-vice.Go To The MenuBarTo display the MenuBar, press Menu

10Parental Controls allows you to temporarily disable or enable all parental controls. For information on Parental Controls, see page 38.Settings offe

11Favorite ListIndicates the favorite list currently in use. When you switch users, Guide’s channel lineup will change to reflect that user’s preferenc

12Introducing GuideGuide is the place to quickly find out what’s on now and what’s playing later. You can set reminders or recordings for upcoming prog

13when the program is about to start. A Recording will automatically record the program using PVR.Note: Your set top box must support PVR to use the R

Digital TV is TV different than anything you have seen before. It isn’t cable…it’s better. Digital TV offers more channels, more features and more cho

14Step 4a: Your ReminderA few minutes before your program comes on, a box will appear on your screen telling you you have a reminder.Press INFO to di

15Set A Multi-Reminder, Multi-Auto Tune or Multi-RecordingA scheduled event that repeats is a “multi-” event.For example, if you always watch “Friends

16Step 3: Set The Event TypeHighlight the box next to Type: and press OK. The highlight will become up and down arrows. Press the up and down directio

17Step 2: Cancel the Scheduled EventHighlightoror(depending on the type of event you are cancelling) and press OK.Step 3: Return to GuideAfter you pre

18Introducing Pay Per ViewPay Per View allows you to watch exclusive sporting events and other con-tent in the privacy of your home with no long lines

19If you want to allow any other user accounts to be able to watch this Pay Per View, highlight the checkbox next to Share PPV and press OK.For more i

20Introducing Rentals and VOD (Video On Demand)Rentals provides access to VOD (Video On Demand) movies and pro-grams. It’s like renting from the local

21If you want to go back and pick a different main category, high-light the green tab above the sub-categories and press OK to return to the main cate

22Step 2: Play The TrailerIf a trailer is available for the VOD Rental you have selected, highlight Play Trailer and press OK.If the Play Trailer opti

23Highlight the text box next to Enter PIN and enter your PIN. For more information on PINs, see Settings page 45.Highlight Rent and press OK to confir

Remote ControlRemote Control Layout page 1Remote Control Basics page 2How To Use This BookLayout page 4Color-codes and Icons page 4The InfoBarInfo

24Press Pause to halt playback at the current point.Press Rewind to reverse playback from the current point. Each time you press Rewind, the rewind

25Introducing PVRPVR stands for Personal Video Recording (sometimes called DVR or Digital Video Recording). PVR allows you to record programs digitall

26Step 1: Start RecordingWhile watching a program, press Record. Your set top box will immediately begin recording, and the InfoBar will appear with a

27you press Rewind, the rewind speed accelerates from 2x - 4x - 10x - 25x (normal Play speed is 1x).Press Fast Fwd to advance playback from the curre

28Go To PVR RecordingsHighlight Recordings and press OK.A list of your recorded programs will appear to the right.Recordings are listed from oldest at

29Lock or Unlock A RecordingLocking a recording prevents the system from deleting a program to make space for new recordings.Step 1: Pick A RecordingH

30Step 4: Recording DeletedOnce you confirm the deletion, the entry for that recording is removed from the list.Note: Once a recording has been deleted

31Schedule A Recording, Reminder or Auto Tune EventOnce you choose Schedule Event from the PVR menu, the Schedule Event window appears.Use the same co

32Review Record HistoryPress up and down on the remote to scroll through your record history.Go To Delete HistoryHighlight Delete History and press OK

33Introducing VaultVault stores all your purchased programming, a list of your scheduled reminder and auto-tune events, messages from your service pro

RentalsIntroducing Rentals and VOD (Video On Demand) page 20Go To RentalsBrowse RentalsWatch A Rentals Trailer page 21Rent A VOD Rental page 22Watc

34Watch A Rental VideoStep 1: Pick Your Video RentalHighlight your Video Rental and press OK.Step 2: Play Your RentalHighlight Play from beginning and

35Step 2a: Set The Reminder or Auto TuneIf the listing you have chosen does not already have a Reminder or Auto Tune, highlight Set Reminder or Set Au

36Go To RemindersHighlight Reminders and press OK.A list of your reminders and auto tunes appears to the right.Cancel A Reminder or Auto TuneStep 1:

37Introducing Caller IDCaller ID offers access to a log of all calls you have received through Caller ID. You can review Caller ID entries and delete

38Introducing Parental ControlsParental Controls lets you turn on and off all parental controls for your ser-vice. This allows you to let the kids wat

39At the end of the time period, the system will automatically restore Parental Controls. You will see an alert on the screen just before parental con

40Introducing SettingsSettings gives you control over your video service. You can change how alerts appear on your screen, create parental controls, a

41To turn PIN Verification on or off, highlight the checkbox and press OK.Enable LoginEnable Login requires a user name and password to be entered befo

42Parental ControlsParental Controls determines what programs are allowed to be watched based on ratings.To set Parental Controls, highlight the Confi

43tings and User SettingsTo go from Parental Control settings to User settings, highlight Change User settings at the bottom left of the screen and pr

Go To PPV EventsAdd or Remove Reminders for PPV Events page 34Introducing Sports Subscriptions page 35Go To Sports SubscriptionsIntroducing Reminder

44Show Info For Blocked ProgramsShow Info For Blocked Programs allows/blocks any information being listed in the InfoBar or Guide for any program that

45If you want to discard your changes, highlight Cancel and press OK.Working With Settings/Users/User SettingsUser Settings allows you to change the p

46Save Your User SettingsOnce you have changed User Settings, highlight the Submit button and press OK.If you want to discard your changes, highlight

47Working With Settings/BillingBilling lists a summary of your monthly billing history.Review Your BillingIf there are multiple screens of billing in-

48Introducing FavoritesFavorites allows you to create, edit, choose or delete a list of your favorite channels. You can have multiple favorites lists

49Step 2: Select Channels For Your Favorites ListYou will be presented with the Favorites create/edit screens. These screens dis-plays every channel o

50Step 2: Select The Favorites List to DeleteHighlight the favorites list you want to delete and press OK.Note: You will not be asked to confirm the de

51Introducing SearchSearch allows you to enter the name or partial name of a program or video you are looking for and have your service find any progra

52sary, highlight Done and press OK.Note: It is best to enter as little as possible when searching. Usually the first 3 or 4 letters in the name will b

53Set Top Box ConnectionsAmino 110 Set Top BoxAmino 500 Set Top BoxPowerEthernet(from wall jack)Coax(to TV)Coax(from wall jack or VCR)Amino RCA Cable

Table of ContentsCreate or Edit A Favorites List page 48Delete A Favorites List page 50Add or Remove A Single Channel To Favorites page 50While Wat

54Movie RatingsMPAA (Motion Picture Association of America) Ratings SystemG – General AudienceThis is a film which contains nothing which would, in the

55TV RatingsTV Parental Guidelines Ratings SystemThe TV Parental Guidelines Monitoring Board provides ratings for a pro-gram overall, and content rati

56TV-MA – TV Mature Audience OnlyThis program is specifically designed to be viewed by adults and therefore may be unsuitable for children under 17. Th

57Notes

P O Box 699 / 770 Boston • Boston Plaza • Danville AR 72833Tel: 479/495-4260 • Toll Free: 888/495-7800Video On DemandAvailable to all customers. Choos

1STBSend commands to the set top boxLAST CHTune to the previous channel.MUTETurn sound on or off.VOL +/-Adjust the volume.Direction ButtonsMove the hi

2Tell your remote to control your set top box or your TVThe device selection buttons tell your remote whether you want to control your set top box or

3Adjust VolumeThe VOL+/- button will adjust the volume gradually.The MUTE button will toggle the sound on and off.System ButtonsThere are a number o